Information Centre

Important Customer Service Update 

Please be aware that issues affecting the UK haulage industry are impacting on our normal service levels and some orders are not arriving on the requested day.

A shortfall of available delivery services has resulted in some orders being delayed. These delays have in turn led to an unprecedented number of enquiries into the haulage system, which means we are not always able to obtain delivery updates, and we cannot currently offer estimated arrival times.

If we are made aware of a delay with your delivery, we will contact you immediately. If your delivery has not arrived within 24 hours of your requested delivery date, and you have not received an update, please do contact us.

We apologise for any inconvenience that this may cause and would like to reassure you that we are doing everything possible, but unfortunately these issues are beyond our control.

Thank you for your patience and understanding.

Contacting us

Orders can be placed on our website, where you will also find extensive information about our products and services.

For information on delivery and ordering please see our Delivery Policy or Frequently Asked Questions section.

If you still need assistance with your order, product or aftercare advice, please contact us on 01904 757374. Alternatively you can contact us by email or by completing the enquiry form and we will get back to you as soon as we can, usually within 2 to 3 working days.

Telephone: 01904 757374

Monday to Friday: 8:00am – 6:30pm
(excluding bank holidays)
Saturday: 8:00am – 12:30pm

Head Office address:

Hallstone Developments Ltd
The Airfield
Seaton Ross
YO42 4NF

Fax Number: 01904 608272